Roving Health - Privacy Policy

1. Information We Collect

We collect information in the following ways:

A. Information You Provide

When you interact with us through the Site, you may provide:

• Name
• Email address
• Company name
• Phone number
• Project details and requirements
• Any other information submitted via contact forms, consultation requests, or other inquiries

B. Automatically Collected Information

When you visit the Site, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Referring website
• Pages viewed and actions taken on the Site
• Time and date of access
• General location (city/region, non-precise)

C. Cookies and Similar Technologies

We may use cookies or similar technologies to:

• Provide core website functionality
• Improve performance and usability
• Analyze traffic and usage patterns
• Remember your preferences

You can adjust cookie settings through your browser.

2. How We Use Information

We may use collected information to:

• Provide, operate, and maintain the Site
• Communicate with you (e.g., responding to inquiries, scheduling consultations)
• Deliver project updates and relevant information
• Send newsletters or promotional materials (with your consent)
• Improve website functionality, performance, and user experience
• Analyze usage trends to enhance our content and services
• Enforce our policies and prevent fraudulent activity
• Comply with legal and regulatory obligations

We do not sell personal information.

3. HIPAA Considerations

Roving Health builds HIPAA-compliant solutions for healthcare organizations. Important clarifications:

• Our public website does not collect or process any Protected Health Information (PHI).
• When we develop software that handles PHI for our clients, we enter into appropriate Business Associate Agreements (BAAs) and implement required safeguards.
• Client PHI is never stored, processed, or transmitted through our marketing website.
• We maintain administrative, technical, and physical safeguards appropriate to the nature of the information we handle.

4. Information Sharing

We may share information with:

A. Service Providers

Trusted vendors who assist with:

• Website hosting and infrastructure
• Email and communication services
• Analytics and performance monitoring
• Customer relationship management

These providers only receive the minimum data necessary to perform their functions.

B. Legal & Regulatory Authorities

We may disclose information where required by law, regulation, subpoena, or legal process.

C. Business Transfers

In the case of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or share your information with third parties for their direct marketing purposes.

5. Data Security

We implement reasonable security measures to protect your information, including:

• Encryption in transit (HTTPS/TLS)
• Secure data storage practices
• Access controls and authentication
• Regular security assessments

While we strive to protect your information, no system is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Data Retention

We retain information only as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required

7. Your Rights

Depending on your location, you may have rights including:

• Access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Restrict or object to certain processing
• Data portability (where applicable)

To exercise these rights, contact us at privacy@rovinghealth.com.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site and services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or your data:

Roving Health

Email: privacy@rovinghealth.com

Website: rovinghealth.com